Last updated: July 2026
Something not working, or just stuck? Email us at hello@downloadbrevity.com and a real person will get back to you within a couple of business days.
Your subscription runs through your Apple ID, and Apple handles the actual payment, so most billing questions have quick answers.
To cancel or change your plan, open Settings on your iPhone, tap your name at the top, then Subscriptions, and choose Brevity. Cancelling stops the next renewal, and you keep Premium until the current period runs out.
If you paid but your courses are still locked, open Brevity, go to Account or the paywall, and tap Restore Purchases. Because everything is tied to your Apple ID, that also brings your subscription back after you reinstall the app or switch to a new phone.
Refunds go through Apple rather than us. Head to reportaproblem.apple.com, sign in with your Apple ID, and you can request one there.
You can delete your account and all of your synced learning data from inside the app. Go to Account, then Delete account. It is permanent, so only do it if you are sure.
If you would rather start fresh without losing the account, there is a Reset progress option on the same Account screen.
Email hello@downloadbrevity.com with a quick description of what went wrong and the iPhone model you are on. A screenshot always helps us sort it out faster.
Brevity is educational only, and never financial advice.